Managing Organisational Change | Using the CWB toolkits

How to use the toolkits videos

This video introduces the toolkits from CREST’s series of resources for managing organisational change to help mitigate the development of Counterproductive Workplace Behaviour. It outlines the toolkits and how to use them.

How was it developed?

These resources were created through findings from a CREST-funded project, undertaken by Professor Rosalind Searle (University of Glasgow) and Dr Charis Rice (Coventry University). The project produced a (dis)trust based framework for predicting, identifying and mitigating counterproductive work behaviour and insider threat within the context of organisational change. The project included a review of the current literature and a case study of a security critical organisation undergoing changes. This included interviews with management on the change context; critical incident stakeholder interviews for three insider threat cases; and administering anonymous online site surveys to managers and employees to gauge the organisation’s climate. The project builds on the team’s past research and expertise in the area of trust, organisational change and employee behaviour.


As well as this video there are a number of toolkits available at:

There is also another video available, which provides an introduction and the key messages on managing organisational change. This is available here:

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